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Jorge

Technical Support Specialist

Contato

Tucson, Arizona, United States
Disponível na CazVid
Contato pela CazVid

Competências

Apartment Unit Turnover & Market-Ready Prep

Demonstrated experience with Apartment Unit Turnover & Market-Ready Prep.

Plumbing Repairs & Fixture Installation

Demonstrated experience with Plumbing Repairs & Fixture Installation.

HVAC, Swamp Coolers & System Maintenance

Demonstrated experience with HVAC, Swamp Coolers & System Maintenance.

Basic Electrical & Wiring Troubleshooting

Demonstrated experience with Basic Electrical & Wiring Troubleshooting.

Drywall Repair, Painting & General Carpentry

Demonstrated experience with Drywall Repair, Painting & General Carpentry.

Formação acadêmica

Cybersecurity
UMGC
2024 - 2026
Business Admin
DeVry University
2010 - 2012
General Studies
Pima Community College
2006 - 2008

Resumo

Technical Support Specialist open to new opportunities

Experiência

Technical Support Specialist

NOVA Home Loans
Jun 2024 - Present

Respond promptly to technical service requests and user issues, prioritizing workload effectively to ensure high operational readiness and uptime across facilities.. Diagnose complex hardware, electrical, and equipment connectivity issues, applying structured root-cause analysis to complete repairs efficiently.. Maintain detailed service logs and tracking records for equipment, ensuring full compliance with operational and safety guidelines.

Field Service Technician (ADT Alarm Systems)

Envision Security Inc
Oct 2022 - Jun 2024

Installed, configured, maintained, and repaired low-voltage electrical systems, alarm wiring, and security hardware.. Conducted diagnostic assessments and physical repairs, ensuring equipment safety and full operational readiness.. Operated company service vehicles safely throughout the Tucson area while maintaining precise inventory and tool control.

Business Owner & Lead Maintenance Specialist

Ortega Contracting Services
Mar 2017 - Feb 2021

Directed physical building maintenance, repair operations, and unit turnover for a portfolio exceeding 150 residential units.. Prepared market-ready apartments including drywall patching, interior painting, plumbing repair, carpentry, and appliance troubleshooting.. Performed preventative maintenance and repairs on HVAC units, plumbing systems, water heaters, and basic electrical wiring.. Maintained common areas, exterior grounds, and building access points to ensure clean, safe, and fully functional surroundings.

AppleCare Advisor

Apple
Jan 2015 - Dec 2017

Diagnosed hardware/software issues and delivered professional support.

Technical Support Representative

Intuit
Feb 2012 - Jan 2013

Provided technical troubleshooting and customer support, resolving complex operational issues while building customer rapport.

Habilidades

Apartment Unit Turnover & Market-Ready PrepPlumbing Repairs & Fixture InstallationHVAC, Swamp Coolers & System MaintenanceBasic Electrical & Wiring TroubleshootingDrywall Repair, Painting & General Carpentry
Publicado na CazVid - 4 de nov. de 2026
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