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Joan
Customer Service Agent
Contato
Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Competências
Data AnalysisAvanzado
Applied statistical methods and data visualization to interpret complex datasets.
SQLIntermedio
Performed data extraction and management tasks to support analysis.
ExcelAvanzado
Created complex spreadsheets and macros for data organization and reporting.
Team CollaborationIntermedio
Worked with multidisciplinary teams to deliver data solutions aligned with project goals.
Formação acadêmica
3ro básico
Universidad Galileo
2017
Public administration and finance
Centro Cristiano Educacional Vida
2022
4to y 5to bachillerato en ciencias y letras con diplomado en diseño gráfico
Completed 2019
Resumo
Experienced analyst skilled in data collection, visualization, and reporting for diverse industries.
Principais conquistas
- Led data collection and analysis projects, improving reporting accuracy
- Developed dashboards and reports for senior management decision-making
- Collaborated with cross-functional teams to identify data-driven solutions
Experiência
Customer Service Agent
Telus international
2022
Customer Service Agent
Telus international
2023 - 2024
technical support and customer service agent
Everise
2024 - 2025
Habilidades
Data AnalysisSQLExcelTeam Collaboration
Publicado na CazVid - 17 de mai. de 2026