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Jessica
SCHOOL ASSISTANT
Contato
Competências
Demonstrated experience with Event planning and promotion.
Demonstrated experience with Microsoft Outlook.
Demonstrated experience with Microsoft Word.
Demonstrated experience with Microsoft Excel.
Demonstrated experience with Microsoft Access.
Formação acadêmica
Idiomas
Resumo
SCHOOL ASSISTANT open to new opportunities
Experiência
SCHOOL ASSISTANT
Supervise students outside of the classroom, such as between classes, during lunch and recess, and on field trips. Get equipment or materials ready to help teachers prepare for lessons. Assist front desk with translation and parent engagement
PROJECT COORDINATOR (CONTRACT)
Working closely with internal and external client contacts to ensure expectations are met for renewal of plan year benefits. Proactively coordinate project activities in a timely manner. Lead project team status meetings to ensure project milestones are on track. Developed positive team dynamics through leadership, mentoring and motivation
BUSINESS SERVICE MANAGER
Intervened in resolving personnel problems of Security Supervisors and Officers. Managed Inventory and check-in operations during an event. Issued and assisted with credentialing and uniform requirements for all sites. Screened, interviewed, hired and trained new hires year round. Supervised event staff and dealt with any employee conduct issues. Primary Liaison between staff and manager to ensure consistent communications. Prepared and sent wage requests and payroll reports on time. Ensured proper processing of payroll deductions for taxes, benefits, and other deductions
FAN EXPERIENCE STAFFING COORDINATOR
Assisted the HR department with hiring, training and onboarding new employees. Identify event requirements and created staffing strategies. Prepare work schedules and enforce compliance with industry labor requirements. Create daily staffing reports, monitoring employee performance monthly. Organize and implement staff appreciation initiatives throughout the year. Prepare and analyze bi-weekly and monthly payroll reconciliation
PREMIUM SERVICE LEAD/MANAGER ON DUTY
Supervise event night staff of over 100 Premium Service Guest Representatives. Troubleshoot any game/event customer service issues. Involved in interviewing and hiring of Premium Service Team. End of event reports documenting any issues or concerns that need follow-up. Provide English to Spanish translation to any guests that need assistance
Project Coordinator (Contract)
Coordinated project activities and client communications to ensure deliverables, timelines, and plan-year benefit renewal expectations were met.. Led project status meetings, tracked milestones, communicated priorities, and monitored follow-up items with internal and external stakeholders.. Maintained organized project information and supported cross-functional collaboration through proactive communication and relationship management.. Helped keep projects on schedule by identifying outstanding items, communicating deadlines, and coordinating next steps.
Premium Service Lead / Manager on Duty
Supervised 100+ Premium Service Guest Representatives during high-volume event operations, providing leadership, coaching, and real-time problem resolution.. Coordinated daily operational priorities and responded to customer, staffing, and service issues while maintaining a high standard of guest experience.. Participated in interviewing and hiring and supported new-employee integration and training.. Prepared end-of-event reports documenting incidents, concerns, and required management follow-up.. Provided English/Spanish translation and communication support for guests requiring bilingual assistance.