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Javan
Remote Customer Service
Currículo em vídeo
Remote Customer Service
HI, My name Is Javan Max. I speak fluently Spanish and English. I have over 7 years of work experience in the callcenter industry. I am certified and trained in the area of customer satisfaction and I do provide an exceptional customer experience through empathy and the adequate soft skills requires to resolve the customer concern in an efficient and effective manner.
Contato
Miami, Florida, United States
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided exceptional customer support and resolved concerns efficiently using soft skills and empathy.
Bilingual CommunicationAdvanced
Fluent in Spanish and English, facilitating communication with a wide range of customers.
Soft Skills & EmpathyAdvanced
Applied soft skills to enhance customer experience and resolve issues effectively.
Customer Satisfaction CertificationIntermediate
Completed training in customer satisfaction, ensuring quality service delivery.
Resumo
Experienced call center agent with 7+ years in delivering bilingual customer support, certified in customer satisfaction, with a focus on providing empathetic and effective service.
Principais conquistas
- Over 7 years of experience in the call center industry.
- Certified and trained in customer satisfaction, providing high-quality service.
- Bilingual in Spanish and English, enabling support for diverse customer base.
Habilidades
Customer ServiceBilingual CommunicationSoft Skills & EmpathyCustomer Satisfaction Certification
Publicado na CazVid - 3 de jul. de 2025