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Operations and Data Reporting (Admin Generalist)
Demonstrated experience with SQL (CTEs, window functions, joins, aggregations).
Demonstrated experience with SQL Server.
Demonstrated experience with SSMS.
Demonstrated experience with Python.
Demonstrated experience with Pandas.
Operations and Data Reporting (Admin Generalist) open to new opportunities
Built daily performance dashboards and scorecards tracking KPIs across 27 couriers, including shipment volume, POD rates, and RTS rates, for management review.. Investigated historical data discrepancies across 13 months of activity, traced them to code and reporting anomalies, and set filtering rules that corrected the errors.. Semi-automated the daily end-of-day (EOD) report using Excel formulas, conditional formatting, and Power Query.. Cleaned and validated 100,000+ shipment records in Excel and Power Query, keeping daily and monthly reporting accurate.
Taught Basic Statistics to 100+ students, explaining hypothesis testing and data analysis in plain language for non-technical learners.. Used SPSS to run statistical analyses on real-world datasets for collaborative academic research projects.