Este perfil está escrito em inglês
Business to Business Marketing
Business to Business Marketing open to new opportunities
Researching the target industry to discover prospecting opportunities.. Planning and executing cold outreach in the form of emails, calls and walk-ins to attract new leads.. Reaching out to prospects through calls or emails to assess their needs.
Diagnose and book in devices. Stock-take. Cash-up. Sales. Admin. Manage staff. Create work schedule for staff
Assist clients with all Blackberry phones technical queries; GPRS, Activations, Email setup, Network related queries, etc.
Liaise with other departments to ensure that all clients’ queries are resolved.. Ensure that cases are logged correctly and escalated to the relevant departments.. Follow up and resolve complaints from retailers and players.. Follow up on jobs done by technicians to ensure that the work is resolved and done well.
Handling all incoming calls with cellphone related queries; billing, network issues and complaints.