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Isis
Administrative Support Specialist
Contato
Competências
Demonstrated experience with Speed and accuracy in typing and data entry — 78 WPM.
Demonstrated experience with MS Office.
Demonstrated experience with Google Suite.
Demonstrated experience with Copilot.
Demonstrated experience with Claude.
Formação acadêmica
Idiomas
Resumo
Administrative Support Specialist open to new opportunities
Experiência
Administrative Support Specialist
Maintain organized digital and physical filing systems; built a master file tracker log recording physical and digital locations for all Authority paperwork, streamlining retrieval and reducing redundancy.. Review, proofread, and edit Authority records and correspondence (employee handbooks, meeting minutes) for accuracy; design and update MS Office templates for existing office procedures.. Manage incoming and outgoing correspondence — sorting and distributing mail, drafting cover letters, and maintaining tracking logs — and field multi-line phone inquiries, researching and escalating as needed.. Maintain office supply inventory, proactively reordering low-stock items; support the Administrative Manager on special projects and seminar registrations.. Apply AI tools (Copilot, Claude) to enhance document preparation, research, and office/systems improvement.. Implement records-management procedures aligned with local government document retention policy; handle confidential information with strict discretion.
Learning Ambassador, Process Guide
Supported Area Managers across two departments to meet daily rate and volume goals, collaborating on new methods to run the department smoothly.. Trained new hires through a 4-day onboarding program and instructed existing associates in the full Problem Solve departmental process.
Assistant Manager
Directly managed 2–4 store employees and handled opening/closing procedures to keep operations running on schedule.. Operated the cash register and delivered customer service, accurately handling transactions.. Coordinated weekly truck deliveries of up to 3,000 boxes, stocking 1–3 U-boats per shift and performing daily store cleanup.
Contract Reviewer / Accounts Payable
Reviewed all incoming executed contracts from clients and attorneys, ensuring execution complied with applicable state law.. Issued check payments, ensuring accurate client funding and correct broker commission interest where applicable.. Drafted and sent daily outgoing client correspondence; provided customer service as needed.
Legal Secretary
Drafted court documents for courts and opposing counsel; handled medical records requests and authorizations for record release.. Corresponded with attorneys and clients on case updates and ensured relevant parties received documents expeditiously.. Rotated front-desk and multi-line phone duties, including opening the firm as needed.
Bilingual Funding Representative, U.S. Bank Liaison
Verified completeness of funded client files for weekly shipment to Deutsche Bank via U.S. Bank, with accompanying Excel loan-detail spreadsheets.. Created Jury Verdict Evaluation forms using Westlaw to determine case value for loan-purchase decisions.. Processed client applications and sensitive funding documentation end-to-end, including e-fax distribution and next-day fund-delivery follow-up.