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H

Hiba

Dual-Role Technical Support and Sales Representative

Contato

Casablanca, Casablanca-Settat, Morocco
Disponível na CazVid
Contato pela CazVid

Competências

Problem solving and quick learner

Demonstrated experience with Problem solving and quick learner.

Foreign languages

Demonstrated experience with Foreign languages.

Great with teamwork

Demonstrated experience with Great with teamwork.

Stress management

Demonstrated experience with Stress management.

Learning agility

Demonstrated experience with Learning agility.

Formação acadêmica

Baccalaureate degree, science
Al assalla
2024 - 2025

Idiomas

Arabic
French
English

Resumo

Professional profile

Experiência

Dual-Role Technical Support and Sales Representative

Call center io solutions
Mar 2026 - May 2026

Provided troubleshooting for wireless connectivity and hardware while identifying opportunities to enhance the customer experience through tailored product solutions.. Managed high-pressure call queues, balancing technical problem-solving with a consultative sales approach.. Leveraged product knowledge to address customer pain points and convert support interactions into upsells and service upgrades.

Sales assistant-food shop

Halawiyat rachide
Oct 2023 - Jan 2025

Handled the shop social media by posting products and promoting it.. Handled cash register and online transactions.. Assisted customers in choosing products and answering their questions.. Managed social media account by talking to customers and handling deliveries.

Video editor

Hiba’s space
Jul 2020 - Jan 2025

Edited videos from home for customers.. Handled social media and real life promoting.. Managed cash and debit card payments securely.. Handled calls and texts.

Habilidades

Problem solving and quick learnerForeign languagesGreat with teamworkStress managementLearning agility
Publicado na CazVid - 7 de out. de 2026
Contato Hiba