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Henry

Bpo Agent

Currículo em vídeo

Bpo Agent
I have more that 7 years in the bpo industri .expirience in customer service sales collection and retention

Contato

Concord, North Carolina, United States
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Competências

Customer ServiceIntermediate

Handled customer inquiries and provided support in a BPO environment.

Collections & RetentionIntermediate

Managed customer accounts to collect payments and retain clients effectively.

SalesIntermediate

Conducted sales activities, engaging clients and promoting products/services.

Communication SkillsIntermediate

Effectively communicated with clients via calls, providing information and resolving issues.

Resumo

Experienced BPO agent with over 7 years specializing in customer service, sales, collections, and retention, committed to delivering quality support and fostering client relationships.

Principais conquistas

  • Gained comprehensive experience in customer service, sales, collections, and retention over multiple roles since 2013
  • Progressed from Customer Service Representative to handling collections, retention, and sales roles
  • Accumulated over 7 years of industry experience working in the BPO sector

Habilidades

Customer ServiceCollections & RetentionSalesCommunication Skills
Publicado na CazVid - 3 de jul. de 2025
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