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Haven
Front Desk Administrator
Contato
Competências
Demonstrated experience with Orthodontic Insurance Verification.
Demonstrated experience with Dental Insurance & Benefits.
Demonstrated experience with Patient Account Management.
Demonstrated experience with Patient Payment Collection.
Demonstrated experience with Billing & Payment Documentation.
Formação acadêmica
Resumo
Front Desk Administrator open to new opportunities
Experiência
Front Desk Administrator
Provide administrative and front-office support in a busy internal medicine practice.. Perform insurance verification and assist with insurance and benefits-related processes.. Collect patient payments and assist patients with account-related questions.. Manage patient scheduling, appointment coordination, and telephone communications.. Maintain accurate patient demographic, insurance, and administrative information.. Process and maintain confidential patient documentation.. Communicate professionally with patients regarding appointments, payments, office procedures, and general administrative needs.. Work collaboratively with clinical and administrative staff to maintain efficient daily operations.. Balance multiple priorities while maintaining accuracy, professionalism, and attention to detail.. Handle confidential healthcare information in accordance with office policies and privacy requirements.
Orthodontic Assistant
Verified patient insurance coverage and assisted with determining available orthodontic benefits.. Collected patient payments and supported accurate patient account handling.. Developed strong knowledge of orthodontic terminology, procedures, treatment plans, and office workflows.. Communicated directly with patients and families regarding appointments, treatment, payments, and office procedures.. Maintained accurate patient records and documentation.. Supported orthodontists and clinical staff in providing efficient patient care.. Assisted with daily office operations while maintaining patient confidentiality and attention to detail.. Developed an understanding of the connection between orthodontic treatment, insurance benefits, patient responsibility, and payments.. Worked effectively in a fast-paced healthcare environment requiring organization, communication, and accuracy.