Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Harland
Virtual agent
Currículo em vídeo
Virtual agent
BPO nCustomer service, sales and tech support
Contato
León, León, Nicaragua
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Provided empathetic and effective support to customers, enhancing user experience.
Technical SupportIntermediate
Resolved technical issues efficiently, ensuring minimal disruption for customers.
SalesIntermediate
Engaged with customers to promote products and services, driving sales conversions.
Problem SolvingAdvanced
Quickly identified and addressed customer concerns to provide timely solutions.
Resumo
Experienced BPO professional skilled in customer service, sales, and tech support with a focus on empathy, quick resolution, and utilizing self-service tools.
Principais conquistas
- Developed expertise in customer service, technical support, and sales within BPO sector
- Demonstrated strong problem-solving skills and customer empathy in high-pressure situations
- Utilized self-service tools efficiently to improve support responses
Habilidades
Customer ServiceTechnical SupportSalesProblem Solving
Publicado na CazVid - 3 de jul. de 2025