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Gustavo
Customer Service Representative
Contato
Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Competências
Data AnalysisAvanzado
Performed complex data analysis to support business decisions in retail and finance
Database ManagementIntermedio
Managed and maintained databases to ensure data integrity and accessibility
Data VisualizationAvanzado
Created dashboards and reports using tools like Tableau and Power BI
Excel & SpreadsheetsExperto
Utilized advanced Excel functions for data analysis and reporting
Formação acadêmica
Laws
Universidad de San Carlos de Guatemala
Bachillerato en Ciencias y Letras
Instituto Central para Varones
Resumo
Detail-oriented Data Analyst with 5 years of experience supporting business growth through data insights.
Principais conquistas
- Led data analysis projects that improved inventory management efficiency
- Developed dashboards and reports for executive decision-making processes
- Progressed from Data Intern to Senior Data Analyst, expanding skill set and responsibilities
Experiência
CUSTOMER SERVICE REPRESENTATIVE
Alorica
April 2017 - December 2017
TEMPORARY SUPERVISOR
Alorica
January 2018 - June 2018
CUSTOMER SERVICE REPRESENTATIVE
Alorica
July 2018 - May 2019
CORPORATE OFFICE ANALYST - COLLECTOR PORTFOLIO MANAGEMENT
HCL - Xerox Corporation
June 2022 - May 2023
Allied Global
June 2023 - December 2023
LOGISTICS AND ADMINISTRATIVE RESOURCES COORDINATOR
Land Air & Sea Logistics International
2024 - Present
Alorica
November 2019 - March 2022
Habilidades
Data AnalysisDatabase ManagementData VisualizationExcel & Spreadsheets
Publicado na CazVid - 17 de mai. de 2026