Gugulethu

Receptionist

Welcomed high-profile clients, guests, and vendors with professionalism, maintaining a pristine and inviting reception area.. Managed a multi-line switchboard, screening and directing incoming calls to relevant departments (Sales, Service, Finance) efficiently.. Handled incoming/outgoing mail and couriers, drafted routine emails, and maintained organized physical and digital filing systems.. Managed booking calendars and coordinated meeting room availability for management and sales teams.. Addressed customer inquiries in person and via phone, resolving minor service issues or escalating complex matters to department heads.. Accurately logged visitor sign-ins, updated client contact details, and assisted with general administrative data entry.