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Grace
Case Manager
Contato
Competências
Demonstrated experience with Mentorship.
Demonstrated experience with Trauma-Informed.
Demonstrated experience with Culturally Responsive.
Formação acadêmica
Idiomas
Experiência
Case Manager
Managed a casework of 10 families and coordinated their transition to the United States including immigration processes, assistance to obtain housing, jobs, healthcare and other mobility resources.
Peer Health Navigator
Served as primary point of contact for clients, supporting them from referral through program completion with consistent client engagement., Continuously supervised and sustained a casework of 20 clients with complex backgrounds., Conducted intake assessments, eligibility screenings and onboarding, assessing clients’ needs, goals and barriers to program engagement., Reduced barriers to participation by coordinating appointments, transportation, reminders, follow-ups across multiple services and linkages to care., Maintained ongoing communication via phone, email and text to support client’s engagement, rapport, and retention., Documented all interactions, appointments and client’s information accurately in company’s EHR systems.