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Glorivee

Assistant Manager

Contato

Chicago, Illinois, United States
Disponível na CazVid
Contato pela CazVid

Competências

English

Demonstrated experience with English.

Spanish

Demonstrated experience with Spanish.

Customer Service & Customer Support

Demonstrated experience with Customer Service & Customer Support.

Customer Complaint Resolution

Demonstrated experience with Customer Complaint Resolution.

Phone & In-Person Customer Assistance

Demonstrated experience with Phone & In-Person Customer Assistance.

Formação acadêmica

B.A., Animal Health and Behavior
Unity Environmental University
2024 - Present
A.S., Secretarial Science
Humacao Community College
2007 - 2008

Idiomas

EnglishFluent
SpanishFluent

Resumo

Assistant Manager open to new opportunities

Experiência

Assistant Manager

Dollar Tree
Jan 2025 - Jan 2026

Provided professional customer service and resolved customer questions, complaints, and concerns.. Assisted customers with purchases, product questions, returns, and transaction issues.. Supervised and supported employees while maintaining excellent customer service standards.. Handled cash transactions, deposits, registers, and daily financial procedures accurately.. Managed multiple responsibilities simultaneously in a fast-paced environment.. Assisted with opening and closing procedures, inventory control, merchandising, and store organization.. Trained and supported team members on customer service procedures and daily operations.. Used problem-solving and communication skills to resolve customer and employee concerns.. Followed company policies, safety procedures, and operational standards.

Retail Customer Service

Goodwill Industries
Jan 2020 - Jan 2023

Assisted customers with questions, purchases, product selection, and transaction concerns.. Provided friendly and professional service in a high-volume retail environment.. Responded to customer concerns and worked to identify appropriate solutions.. Processed customer transactions accurately and efficiently.. Maintained a professional attitude when assisting customers who were confused, dissatisfied, or frustrated.. Balanced multiple customer requests and responsibilities while maintaining attention to detail.. Maintained organized displays and a clean, welcoming environment.

Assistant Manager

Dollar General
Jan 2018 - Jan 2019

Assisted customers and resolved service-related questions and concerns.. Supervised employees and supported daily store operations.. Trained employees on customer service expectations and operational procedures.. Managed cash deposits, registers, inventory, and opening and closing procedures.. Assisted with employee scheduling, merchandising, and inventory control.. Used communication and problem-solving skills to address customer and employee issues.. Ensured compliance with company policies and customer service standards.

Caregiver

Jan 2005 - Jan 2007

Provided compassionate and dependable support to clients with daily living activities.. Communicated clearly and respectfully with clients and family members.. Assisted with meal preparation, personal care, light housekeeping, and companionship.. Monitored client well-being and provided medication reminders.. Maintained a safe, supportive, and respectful environment.. Demonstrated patience, empathy, confidentiality, and strong interpersonal communication.

Habilidades

EnglishSpanishCustomer Service & Customer SupportCustomer Complaint ResolutionPhone & In-Person Customer Assistance
Publicado na CazVid - 16 de out. de 2026
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