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Gian

Collections Credit Specialist

Contato

Heredia, Heredia Province, Costa Rica
Disponível na CazVid
Contato pela CazVid

Competências

Customer and user support

Experiencia demostrada en Customer and user support.

Issue investigation and follow-up

Experiencia demostrada en Issue investigation and follow-up.

Account and billing issue resolution

Experiencia demostrada en Account and billing issue resolution.

Process coordination and escalation

Experiencia demostrada en Process coordination and escalation.

CRM and internal business systems

Experiencia demostrada en CRM and internal business systems.

Formação acadêmica

Business Administration Technician
Universidad Fidélitas
Completado 2024
High School Diploma
Liceo de Santo Domingo de Heredia
Completado 2022

Idiomas

SpanishNativo
EnglishAdvanced / Professional

Resumo

Collections Credit Specialist buscando nuevas oportunidades

Experiência

Collections Credit Specialist

United Rentals
Ene 2024 - Ene 2026

Supported customers with account questions, payment follow-up, and resolution of account-related issues.. Used internal CRM systems to maintain accurate account information and document customer interactions.. Investigated outstanding balances, coordinated payment arrangements, and followed established procedures.. Communicated clearly with customers in a high-volume environment while working toward performance targets.

Sales Clerk

Surf & Skate Heredia Shop
Ene 2022 - Ene 2024

Assisted customers, clarified needs, and resolved routine questions in a fast-paced environment.. Supported store operations, product organization, and customer-facing processes.

Store Administrator

Art by Felix Tattoo Studio
Ene 2022 - Ene 2023

Managed appointments, calendars, confirmations, and rescheduling using digital tools.. Maintained organized customer information and coordinated communication before and after services.

Founder & Client Solutions

Inside Networks

Worked with client needs related to websites, digital solutions, and automation concepts.. Helped communicate business requirements for software-related projects, including customer management and reporting workflows.. Built familiarity with how digital tools and software solutions can support business processes.

Habilidades

Customer and user supportIssue investigation and follow-upAccount and billing issue resolutionProcess coordination and escalationCRM and internal business systems
Publicado na CazVid - 27 de out. de 2026
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Contato Gian