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Franklin

Customer Service

Currículo em vídeo

Introduction
Describing my jobs experience

Contato

La Lima, Cortés Department, Honduras
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Communication SkillsAdvanced

Utilized verbal communication and active listening in customer support and interpretation roles.

Data AnalysisIntermediate

Gathered and interpreted data to support business decision-making processes.

Language InterpretationAdvanced

Provided Spanish-English translation and interpretation services for over three years.

Leadership & Problem SolvingIntermediate

Applied decision-making and team motivation skills in collaborative environments.

Formação acadêmica

Instituto Guadalupano
Completed 2006
Administrative Computing
Universidad de San Pedro Sula
Infop
2021
Universidad Tecnológica de Honduras
Completed 2024

Resumo

Experienced Customer Service representative, Data Analyst, and Interpreter with a robust background in client support, data insights, and language translation. Skilled in effective communication, problem-solving, and language services. Committed to delivering quality support and analysis.

Principais conquistas

  • Performed customer issue resolution and support at Startek
  • Analyzed data to extract insights for companies as a Data Analyst at Levanter
  • Provided language interpretation between English and Spanish for over three years

Experiência

Customer Service

Startek
2011 - 2012

Data Analyst

Levanter
2016 - 2018

Interpreter Agent

ICC
2021 - 2024

Habilidades

Communication SkillsData AnalysisLanguage InterpretationLeadership & Problem Solving
Publicado na CazVid - 3 de jul. de 2025
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Contato Franklin