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Customer Service

Contato

Hermosillo, Sonora, Mexico
Disponível na CazVid
Contato pela CazVid

Competências

Fluid English 90%

Experiencia demostrada en Fluid English 90%.

Focus on results of objectives

Experiencia demostrada en Focus on results of objectives.

Excellent teamwork

Experiencia demostrada en Excellent teamwork.

Problem solving

Experiencia demostrada en Problem solving.

Ability to work under pressure

Experiencia demostrada en Ability to work under pressure.

Formação acadêmica

BACHELORS DEGREE, INTERNATIONAL HOSPITALITY BUSINESS ADMINISTRATION
UNIVERSIDAD DEL VALLE DE MEXICO, HERMOSILLO, SONORA CAMPUS
2006 - 2010
Certification in Hotel and Tourism Operations
Glion Institute of Higher Education Switzerland
Completado 2009

Idiomas

English90%

Resumo

Customer Service buscando nuevas oportunidades

Experiência

CUSTOMER SERVICE

GEDORE TOOLS
May 2023 - May 2025

Processed orders from several platforms like Amazon.. Acknowledgements to the customer and follow up by phone and email.. Support in the accounting department with invoices.. Updating information on customer platforms providing them with updates on their orders.. Quoting via email and phone.. Weekly and daily reports.

ACCOUNTING SERVICES ANALYST

CONDUENT
Jul 2020 - May 2023

DAILY BANK RECONCILIATION, ADMINISTRATIVE SUPPORT TO THE MANAGERS, CREATE WEEKLY AND MONTHLY REPORTS.. WORK WITH THE INBOX AND RESPOND EMAILS FROM THE STORES.

PAYROLL ANALYST

CONDUENT
Oct 2016 - Jul 2019

PREPARATION OF DAILY AND MONTHLY REPORTS.. ADMINISTRATIVE SUPPORT FOR AMERICAN COMPANIES.. PAYMENT OF BONUSES AND INCENTIVES.. SUPPORT IN THE ACCOUNTING AREA.

ADMINISTRATIVE ASSISTANT

VIRTUAL OFFICE
Jul 2015 - Oct 2016

Administrative support to medical clinics in Arizona carrying out activities such as calls to confirm appointments of patients, sending of medical prescriptions.. Serving as an insurance verifier, speaking to patients' health insurances to verify coverage.

RECEPCIONIST

HOTELES COLONIAL
Ago 2011 - Jun 2015

Front desk area.. Performing check in and check out of guests.. Elaboration of invoices.. Night shift audit.. Support in reservations and sales.. Support in the restaurant area as a cashier.

PROFESIONAL PRACTICES

SETUJAL. (SECRETARIA DE TURISMO JALISCO)
Ago 2009 - Nov 2009

Support in the training area for tourist programs, carrying out the activities of: administrative support, customer service and business events.. Updating hotel occupancy and daily travel agencies.. Support in secretary events.

PROFESIONAL PRACTICES

FIESTA INN
Jun 2008 - May 2008

Carrying out of professional practices passing through the departments of human resources, food and beverages and reception.

RECEPTIONIST

FIESTA INN
May 2008 - Ago 2008

Contracted for the front desk area.. Performing check in and check out of guests.. Billing.. Telephone attention.. Accounts receivable.

Habilidades

Fluid English 90%Focus on results of objectivesExcellent teamworkProblem solvingAbility to work under pressure
Publicado na CazVid - 25 de out. de 2026
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