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Fiona
Appointment Setter / Cold Caller
Currículo em vídeo
Contato
Competências
Demonstrated experience with Appointment Setting & Calendar Management.
Demonstrated experience with Cold Calling & Outbound Prospecting.
Demonstrated experience with Lead Generation & Qualification.
Demonstrated experience with U.S. Customer Engagement.
Demonstrated experience with Sales & Business Development.
Formação acadêmica
Resumo
Appointment Setter / Cold Caller open to new opportunities
Experiência
Appointment Setter / Cold Caller
Conducted high-volume outbound cold calls to U.S. property owners and prospective real estate clients to identify potential opportunities.. Engaged prospects professionally, built rapport, asked qualifying questions, and identified motivation, property needs, and readiness to move forward.. Qualified leads according to campaign criteria and scheduled appointments for real estate agents and sales representatives.. Managed appointment calendars, confirmed scheduled meetings, and completed follow-ups to reduce missed appointments and maintain prospect engagement.. Handled common objections confidently, provided clear information, and maintained a professional, customer-focused approach throughout calls.. Documented call outcomes, lead details, follow-up actions, and appointment information accurately in CRM and tracking systems.. Maintained organized follow-up pipelines while working toward daily calling, lead-generation, and appointment-setting targets.
Customer Service Representative / Cold Caller
Handled inbound and outbound customer calls to introduce insurance products, understand customer needs, and provide relevant information.. Engaged prospective customers professionally, built rapport, answered questions, and addressed concerns about insurance products and services.. Qualified leads based on customer needs and interest and maintained timely follow-up to support sales and appointment-setting activities.. Explained product features, benefits, and basic policy information clearly while maintaining a customer-focused approach.. Recorded customer interactions, follow-ups, and outcomes accurately to support organized sales and customer service processes.. Escalated complex customer issues when necessary and worked with team members to ensure a positive customer experience.
Customer Service Representative
Supported promotional marketing campaigns in collaboration with sales, marketing, advertising, and product teams.. Assisted with the planning and placement of traditional and digital advertising campaigns.. Communicated with clients to understand brand objectives, goals, budgets, and timelines.. Conducted market research to identify customer needs, interests, habits, and target audiences.. Assisted in developing marketing strategies tailored to customer and business requirements.. Monitored campaign performance and recommended adjustments to improve results.. Maintained positive client relationships through effective communication and follow-up.
Sales Representative
Provided friendly, professional, and courteous service to customers while supporting daily sales activities.. Responded to customer questions regarding prices, discounts, refunds, and products.. Identified customer needs and recommended suitable products and solutions.. Handled customer complaints and worked to resolve issues promptly.. Processed customer purchases and supported customer acquisition and revenue goals.. Maintained customer satisfaction while working toward sales and revenue targets.
Sales Analyst
Promoted and sold products to existing and potential customers while identifying customer needs and appropriate solutions.. Processed customer orders, maintained positive customer relationships, and communicated customer feedback to management.. Supported strategies aimed at improving customer acquisition and revenue growth.. Implemented quality procedures to improve operational efficiency and effectiveness.. Liaised with management regarding departmental activities and recommended appropriate improvements.
Habilidades
Transcrição do vídeo
Video resume
Hello, good day. My name is Fiona, and I base in Abuja, Nigeria. I have experience in customer service, sales, cold calling, and social marketing. I have 100% customer communication, follow-up inquiries, and vendor coordination as well. I am comfortable speaking with different types of customers and handling their issues professionally. Thank you so much for this opportunity, and I look forward to meeting you and from you.
Video resume
Hello, good day. My name is Fiona, and I base in Abuja, Nigeria. I have experience in customer service, sales, cold calling, and self-marketing. I have handled personal communication, follow-up inquiries, and vendor coordination as well, in an empirical customer specification with different type of customers and handling issues as well. In my most previous role, I handled issues accordingly.
Video resume
Hello, good day. My name is Fiona. I am based in Abuja, Nigeria. I have experience in customer service since cold calling and telemarketing. I have handled personal communication, follow-up, and inquiries. I have done the coordination as well. My most recent role involved communications with customers and follow-up, inventory management, and also coordinated.
Video resume
Hello good day, my name is Fiona. I based in Abuja, Nigeria. I have experience in customer service, sales, cold calling, and self-marketing. I have handled customer communication, follow-up inquiries, and vendor coordination as well. I am very comfortable speaking with different types of customers and handling objections. My most recent role involved following up and inventing money.
Video resume
Have a good day. My name is Fiona. I based in Abuja, Nigeria. I have experience in customer service skills, cold calling and telemarketing. I have hundred personal communications, follow up and inquiries on vendor and their coordination as well. I am comfortable to take with this type of customers and handling your issues professionally. I look forward to hearing from you for this opportunity.
Video resume
Hello, good day. My name is Fiona. I based in Abuja, Nigeria. I have experience in customer service, sales, cold calling, and telemarketing. I have handled customer communication, follow-up inquiries, and client communications. I am comfortable speaking with different types of personalities and handling issues as well. In my most recent role, I handled customer and vendor communications.