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Fatima
Supervisor
Contato
Competências
Demonstrated experience with Team Supervision.
Demonstrated experience with Daily Operations Management.
Demonstrated experience with Customer Relationship Management.
Demonstrated experience with Problem Solving & Complaint Handling.
Demonstrated experience with Sales Target Achievement.
Formação acadêmica
Idiomas
Resumo
Professional profile
Experiência
SUPERVISOR
Supervise daily store operations and coordinate staff activities to ensure efficient and smooth business operations.. Monitor employee performance, assign daily tasks, and ensure company policies and service standards are followed.. Assist customers, handle inquiries and complaints professionally, and maintain a high level of customer satisfaction.. Monitor product availability, stock levels, and store presentation while ensuring products are properly displayed.. Support sales activities, cash handling, order processing, and daily operational reporting.
ADMINISTRATIVE & ACCOUNTING ASSISTANT
Provided administrative and accounting support for daily office operations and maintained accurate records and documentation.. Assisted with invoices, financial documents, expense records, data entry, and basic accounting-related activities.. Organized files, prepared reports, processed documents, and maintained confidential company records.. Supported management with administrative tasks, correspondence, scheduling, and follow-up activities.
MAKEUP STORE SUPERVISOR
Supervised daily retail operations and supported the team in achieving sales and customer service objectives.. Guided sales staff in product knowledge, customer consultation, makeup products, and effective selling techniques.. Assisted customers in selecting suitable cosmetics and beauty products according to their needs and preferences.. Monitored stock levels, product displays, merchandising standards, and overall store cleanliness and presentation.. Handled customer concerns and ensured professional resolution of service issues.
HOSTESS
Welcomed and greeted guests professionally and provided a friendly and positive first impression.. Assisted guests with seating arrangements, reservations, inquiries, and special requests.. Coordinated with restaurant and event staff to ensure smooth guest service and efficient operations.. Managed guest concerns professionally and communicated requests to the appropriate departments.. Maintained high standards of hospitality, presentation, and customer service during weddings, events, and restaurant operations.. Assisted in maintaining an organized and welcoming reception and dining environment.
PHARMACY SALES ASSOCIATE
Assisted customers with the selection and purchase of medicines, vitamins, skincare products, and other pharmacy items within the scope of the role.. Provided product information and professional customer service based on customers’ needs.. Promoted pharmacy products, skincare items, vitamins, and wellness products while supporting sales objectives.. Maintained product displays and monitored stock availability and product organization.. Assisted with inventory checks, replenishment, and maintaining an organized sales area.. Built positive customer relationships through attentive service and effective communication.
SALES ASSOCIATE
Assisted international customers in selecting perfumes, fragrances, and related beauty products.. Provided product information, recommendations, and personalized customer service.. Processed sales transactions and handled cash and POS payments accurately.. Maintained attractive product displays and ensured the sales area remained clean and organized.. Supported promotional activities and contributed to achieving store sales targets.
SALES ASSOCIATE
Assisted customers with product selection, sizing, and general inquiries.. Provided friendly and professional customer service throughout the purchasing process.. Processed customer transactions and assisted with cash and POS operations.. Replenished merchandise and maintained organized and attractive product displays.. Assisted with stock checking, inventory organization, and store housekeeping.