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Fabián

Dispatcher

Currículo em vídeo

Dispatcher

Hi! I've been in out bound cold prospecting agent working for an auto warranty Seles,nFiltering prospects into a Quality Transfer nUse up to 27 different rebuttals, for every 100 call one must transfer at least, 2 quality transfers, must Dispo call property and fastnDo at least 3 call back a day, on the call use at minimum 2 rebuttalsn

Contato

Ciudad de México, Ciudad de México, México

Aberto a trabalho remoto

Disponível na CazVid

Contato pela CazVid

Competências

Outbound Cold ProspectingAdvanced

Conducts outbound calls to generate prospects, handles rebuttals, and transfers qualified leads efficiently.

Customer Support & ServiceAdvanced

Provides personalized assistance, addresses customer needs, and maintains product knowledge to ensure satisfaction.

Technical SupportIntermediate

Assisted customers with technical issues and support, leveraging 2.5 years of call center experience.

Sales & UpsellingIntermediate

Engaged in selling products such as vacation packages and baggage, utilizing persuasive communication skills.

Communication SkillsExpert

Effectively communicates with clients and prospects, establishing rapport and understanding needs.

Resumo

Experienced call center professional with over 15 years in outbound prospecting, customer service, and technical support. Skilled in engaging clients, managing objections, and providing tailored solutions to meet customer needs.

Principais conquistas

Managed outbound cold prospecting for auto warranty sales, successfully filtering prospects and transferring qualified leads.
Provided technical support and upselling in call center environments for over two years, enhancing customer engagement.
Delivered personalized customer service, addressing client needs and promoting product benefits with full product knowledge.

Habilidades

Outbound Cold ProspectingCustomer Support & ServiceTechnical SupportSales & UpsellingCommunication Skills

Publicado na CazVid - 3 de jul. de 2025

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Contato Fabián

Currículo em vídeo

Dispatcher

Competências

Outbound Cold ProspectingAdvanced

Conducts outbound calls to generate prospects, handles rebuttals, and transfers qualified leads efficiently.

Customer Support & ServiceAdvanced

Provides personalized assistance, addresses customer needs, and maintains product knowledge to ensure satisfaction.

Technical SupportIntermediate

Assisted customers with technical issues and support, leveraging 2.5 years of call center experience.

Sales & UpsellingIntermediate

Engaged in selling products such as vacation packages and baggage, utilizing persuasive communication skills.

Communication SkillsExpert

Effectively communicates with clients and prospects, establishing rapport and understanding needs.

Principais conquistas

Managed outbound cold prospecting for auto warranty sales, successfully filtering prospects and transferring qualified leads.

Provided technical support and upselling in call center environments for over two years, enhancing customer engagement.

Delivered personalized customer service, addressing client needs and promoting product benefits with full product knowledge.