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Fabian
Insurance Agent (Bpo)
Contato
Competências
Experiencia demostrada en Lidership.
Experiencia demostrada en Listeningskills.
Experiencia demostrada en ProblemResolution.
Experiencia demostrada en SelfMotivated.
Experiencia demostrada en TeamWork.
Formação acadêmica
Resumo
Insurance Agent (Bpo) buscando nuevas oportunidades
Experiência
Insurance Agent (Bpo)
Assisted customers with insurance policies account updates, endorsement and Billings inquiries.. Educated clients on the details of their insurance coverage and providing formal advice.
Billing specialist (Bpo)
Reviewed customer accounts and provided billing guidance to ensure accuracy and customer satisfaction.. As a T2 Specialist provided support and assistance to both new and senior agents.. Resolved customer inquiries, disputes, billing issues, and handled escalated cases.
Project Advisor (Bpo)
Coordinated with customers to develop accurate project estimates.. Assisted customers in identifying their project needs and offered expert advice to guide them effectively.. Developed call-handling skills to ensure that customers' inquiries and needs were effectively addressed.
Collections and Billing (Bpo)
Helped customers with billing questions, processed payments, and supported balances and disputes to keep transactions accurate and customers satisfied.