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Estefania

Front Desk

Contato

Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Media Content CreationIntermediate

Produced and published media content for Royal Pups LLC, managing visual and textual materials.

Customer ServiceIntermediate

Handled customer inquiries via phone and email, providing support and resolving issues across roles.

Data Entry & DocumentationIntermediate

Developed reports, documented meetings, and managed data in multiple positions.

Bilingual CommunicationIntermediate

Translated invoices and instructions from English to Spanish, facilitating communication.

Technical Skills (Adobe Suite)Intermediate

Utilized Adobe InDesign and Photoshop for creating marketing and media materials.

Formação acadêmica

English as a Second Language
Hunter College of the City University of New York
2017
Bachelor in Fine Arts
Universidad de Bogota Jorge Tadeo Lozano
Completed 2016

Idiomas

SpanishNative
EnglishC2

Resumo

Dedicated professional with over 5 years in customer support, media management, and data documentation. Skilled in content creation, bilingual communication, and technical tools, delivering comprehensive solutions.

Principais conquistas

  • Identified and fixed charging deficiency at Royal Pups LLC, improving billing accuracy.
  • Managed media content creation, publication, and social media for Royal Pups LLC, enhancing online presence.
  • Developed reports, translated invoices, and supported customer communications across multiple roles.

Experiência

Front Desk

Royal Pups LLC
2023 - June 2024

Coordinating, calculating & giving out Paychecks to all payroll workers., In charge of all media for the store: creating, producing and publishing., Discovered an important deficiency in the charging methods helping the business charge customers correctly., Created a system to prevent such...

Receptionist

Plast Solutions

Developed reports and documents., Documenting meetings and analyzing data., Translated Invoices and Instructions Books English to Spanish., Corresponded with providers via email and over the phone., Answered customer service phone calls and emails.

After-Sales Agent

Newine
2024 - June 2025

Data entry, scheduling and file management., Corresponded with providers via email and over the phone English to Spanish., Customer support via phone calls, chats and emails., Sales derived from after-sales service.

Habilidades

Media Content CreationCustomer ServiceData Entry & DocumentationBilingual CommunicationTechnical Skills (Adobe Suite)
Publicado na CazVid - 17 de mai. de 2026
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