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Ernesto
Business Development with diverse client engagement skills
Contato
Competências
Applied customer service management and account management techniques across different roles to enhance client satisfaction.
Engaged in business development activities including preparing quotes and handling client requests across logistics and transport sectors.
Participated in planning and executing events, demonstrating foundational skills in coordination and logistics.
Utilized strong interpersonal communication to assist guests, handle client requests, and collaborate within teams.
Applied negotiation skills in customer service and business interactions to address client needs effectively.
Formação acadêmica
Idiomas
Resumo
Experienced in client engagement, event coordination, and front desk operations across logistics, hospitality, and retail sectors. Skilled in interpersonal communication, team collaboration, and problem-solving.
Principais conquistas
- Handled multiple roles including Phone Sales Executive, Fleet Advisor, and Customer Advisor at CIC Logistics, demonstrating role versatility.
- Managed event requests and executed confirms successfully at North American Transport Service, showcasing client handling and logistical coordination.
- Provided guest services and managed front desk operations at luxury hotels, ensuring smooth check-in/out processes and guest satisfaction.
Experiência
Business Development
Phone Sales Executive., Fleet Advisor (individual and mass fleets)., Customer Advisor for freight sales.
Business Development
Handling business and social event requests., Preparing quotes according to client needs., Successful execution of confirmed events.
Sales Agent
Events and Banquets Catcher
Front Desk Receptionist
Assisted guests during check-in and check-out processes., Managed front desk cash register and service charges., Provided guests with general information.