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Emmanuel
Agente de Soporte Técnico
Contato
Managua, Managua Department, Nicaragua
Disponível na CazVid
Competências
Technical TroubleshootingIntermedio
Performed resolution of hardware and software technical problems, addressing client issues.
Sales GenerationIntermedio
Generated prospects and successfully closed sales during international campaigns at Inspiro.
Customer ServiceIntermedio
Handled customer service inquiries and support at Ibex, focusing on retention.
Client RetentionIntermedio
Engaged in customer retention processes to enhance client satisfaction and loyalty.
Formação acadêmica
Marketing
UPOLI
Carrera Tecnica
Escuela Secundaria
Idiomas
EspañolNativo
InglesNivel alto
Resumo
Dedicated customer service professional with experience in technical support, sales, and client retention across diverse industries.
Principais conquistas
- Resolved hardware and software technical issues at Foundever
- Generated prospects and closed sales in international campaigns at Inspiro
- Provided customer service and retention support at Ibex
Experiência
Agente de Soporte Técnico
Foundever
2024 - 2025
Resolución de problemas técnicos de hardware y software.
Agente de Ventas
Inspiro
2023 - 2024
Generación de prospectos y cierre de ventas en campañas internacionales.
Agente de Servicio al Cliente y Retención
Ibex
2021 - 2022
Habilidades
Technical TroubleshootingSales GenerationCustomer ServiceClient Retention
Publicado na CazVid - 17 de mai. de 2026