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Elvin
Sales & Customer Service Specialist
Contato
Competências
Applied analytical techniques to interpret complex datasets for actionable insights.
Utilized SQL for querying databases and extracting relevant data for reporting.
Created complex spreadsheets and pivot tables for data analysis and visualization.
Developed dashboards and reports using tools like Tableau and Power BI.
Performed statistical analyses to support business strategies.
Resumo
Experienced Data Analyst specializing in financial data with a strong track record of enhancing reporting efficiency and supporting strategic decisions.
Principais conquistas
- Streamlined data collection processes improving reporting efficiency
- Developed dashboards providing real-time analytics for decision-making
- Led training sessions enhancing team proficiency in data tools
Experiência
SALES & CUSTOMER SERVICE SPECIALIST
End to End customer service management with integrated sales position.
FREIGHT BROKER
Cold calling, End to End freight brokerage service with a focus on client relationships management., Skilled in negotiating rates, Coordinating shipments and ensuring timely deliveries while providing seamless customer service.
DISPATCH COORDINATOR
Specializing in cross-border freight management from Mexico to the U.S., including Laredo and major border crossings., Expert in express logistics and high-quality customer service.
COLLECTIONS ACCOUNT EXECUTIVE
Managed overdue accounts, negotiated payment terms and ensured rapid recovery of outstanding debts, while preserving customers relationships.