Este perfil está escrito em inglês
Bilingual agent
Managed inbound customer interactions, ensuring satisfaction and issue resolution.
Provided technical assistance for equipment installation and troubleshooting.
Efficiently handled multiple tasks simultaneously under pressure in a call center environment.
Experience in managing call flows, customer inquiries, and back-office tasks.
Experienced in delivering customer support and technical assistance, proficient in multitasking and handling high-pressure situations.