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diego
Customer Service Representative at Teleperformance
Contato
Competências
Skilled in addressing customer needs, resolving issues, and ensuring positive experiences.
Capable of analyzing complex situations and developing effective solutions under pressure.
Strong verbal and written communication skills for clear stakeholder engagement.
Proficient in Python, JavaScript, REST APIs, and database management for software development.
Formação acadêmica
Resumo
Dedicated professional with experience in customer service and foundational programming skills in Python and JavaScript. Adept at problem-solving and communication, seeking opportunities to leverage technical expertise in dynamic environments.
Principais conquistas
- Resolved customer inquiries efficiently, enhancing customer satisfaction in a high-pressure environment.
- Developed strong communication and problem-solving skills through handling diverse customer issues.
- Managed multiple internal systems simultaneously, improving operational efficiency.
Experiência
Customer Service Representative
Resolved customer inquiries effectively while navigating multiple internal systems simultaneously.. Developed strong communication and problem-solving skills in high-pressure environments.