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D

Diana

Encuestadora

Contato

Tocancipá, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Technical SupportExpert

Extensive experience in troubleshooting, customer service, and technical assistance across telecom and security systems.

Network InfrastructureAdvanced

Skilled in implementing and certifying structured voice and data networks for reliable connectivity.

Project Formulation & EvaluationAdvanced

Proficient in designing and assessing projects to ensure alignment with organizational goals.

Leadership & Team ManagementIntermediate

Experienced in leading teams, coordinating tasks, and fostering effective communication.

Strategic Planning & AnalysisIntermediate

Capable of analyzing management indicators and developing strategies for operational improvement.

Formação acadêmica

Ingeniería Electrónica
UNIVERSIDAD CENTRAL
TECNOLOGÍA EN FORMULACIÓN DE PROYECTOS
SENA - Servicio Nacional de Aprendizaje
Curso Inglés Básico Nivel 1
SENA - Servicio Nacional de Aprendizaje
Curso Servicio al Cliente y relaciones interpersonales
SENA - Servicio Nacional de Aprendizaje
Curso de mercadeo
SENA - Servicio Nacional de Aprendizaje
Curso de aplicación de herramientas ofimáticas con Microsoft Excel en el entorno laboral
SENA - Servicio Nacional de Aprendizaje
Preparation for IELTS
NFACT – New Settlers Family and Community Trust
Curso elaboración de cálculos y tablas financieras con Microsoft Excel
SENA - Servicio Nacional de Aprendizaje

Idiomas

InglésBásico

Resumo

Electronics Engineer with over 20 years of experience in technical support, network implementation, and project formulation. Adept at leading teams, managing projects, and delivering innovative solutions in telecom and security sectors.

Principais conquistas

  • Led the implementation of CCTV systems, improving security infrastructure efficiency.
  • Designed and certified structured networks, enhancing communication reliability.
  • Formulated and evaluated projects, contributing to successful telecom initiatives.
  • Provided technical support across multiple roles, ensuring customer satisfaction and operational stability.
  • Managed and analyzed management indicators to optimize team performance.

Experiência

Encuestadora

DANE

Detallista – Asistente Administrativa y de Logística

TUI CAMPERS
2023 - 2024

Soporte Técnico

Proyectos Outsourcing SAS
2020 - 2023

Etapa productiva Tecnología en Formulación de proyectos

UNE EPM TELECOMUNICACIONES SA

Asesor soporte técnico – Servicios al cliente

Independiente
2010 - 2019

Asesor soporte técnico

Latinoamericana de telefonía y electricidad ltda
1998 - 2010

Habilidades

Technical SupportNetwork InfrastructureProject Formulation & EvaluationLeadership & Team ManagementStrategic Planning & Analysis
Publicado na CazVid - 2 de jun. de 2026
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Contato Diana