Daniel

Customer Success Manager - Azure Enterprise (N3/Accenture)

Worked with UK Enterprise level organisations helping them to adopt the cloud and accelerate digital transformation.. Sought to deliver value based on customers' self-defined I.T goals, moving them from reactive mode into a more proactive stance.. Used in-depth knowledge of MSFT Azure cloud services and capabilities to manage business opportunities in the UK region.. Identified organisational needs and supplied best practice in creating/building projects on MSFT Azure.. Identified and analysed buying influencers to determine organisational needs.. Built relationships by initiating and following up communications to help customers build a successful/optimised cloud platform.. Coordinated the involvement of necessary MSFT resources to meet customers' needs.

Client Success Manager – IBM Storage & Data Management Solutions (N3 Results)

Assisted organizations of all sizes in achieving greater agility and flexibility through IBM Storage solutions.. Implemented software-defined storage (SDS) and all-flash storage arrays.. Extended hybrid IT solutions to the cloud.. Helped businesses derive true value from their data.

Document & Printing Solutions Consultant

Helped organizations gain visibility and control over their printing.. Assisted organizations in saving money and boosting productivity.. Improved environmental sustainability and document security.

Business Development Manager HP

Delivered nationwide HP warranty and support desk services for business as an HP Authorised Service Partner.. Supplied service, advice, consultancy, and prices to suit client needs.. Understood procurement issues and worked with clients to reduce costs and grow their business.

Inside Sales Account Manager - UK&I

Worked in the UK&I Mid-Market Team in a process-driven, fast-paced environment.. Worked closely with end users, HP internal teams, HP channel partners, and distribution.. Enabled business development.

Customer Account Support

Provided personalized, expert, quality-driven service to Barclays Business customers.. Owned queries and acted as the first point of contact for day-to-day banking requirements using various communication methods.. Updated changes to customer accounts in line with agreed procedures across the Service Centre.. Owned, managed, and resolved customer queries within agreed timescales, ensuring the best possible outcome and handling feedback effectively.

Hospitality Supervisor