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Daniel
Customer Care Senior level ll
Contato
San Salvador, San Salvador Department, El Salvador
Disponível na CazVid
Competências
Project ManagementExperto
Managed projects from inception to completion, coordinating teams and resources effectively.
Agile & Scrum MethodologiesAvanzado
Applied Agile practices to improve project workflows and adaptability.
Stakeholder CommunicationIntermedio
Facilitated communication between clients, team members, and executives to align project goals.
Risk ManagementIntermedio
Identified and mitigated project risks to ensure successful delivery.
Software Development LifecycleIntermedio
Understood and contributed to all phases of software development to support project goals.
Formação acadêmica
Social Science
Tecnologica
2023
G.E.D
Joaquin Rodezno Institute
2007
Resumo
Dedicated project management professional with over 8 years managing software development projects.
Principais conquistas
- Led cross-functional teams on multiple software projects, ensuring timely delivery and client satisfaction.
- Implemented new project management methodologies that improved team productivity and communication.
- Progressed from Junior Project Coordinator to Senior Project Manager, demonstrating increasing responsibilities and leadership.
Experiência
Customer Care Senior level ll
Dell computers
10/01/2007 - 07/04/2011
Payments
Sykes
10/01/2012 - 11/01/2013
Disputes team
Blackhawk
11/31/2021 - 03/01/2022
Habilidades
Project ManagementAgile & Scrum MethodologiesStakeholder CommunicationRisk ManagementSoftware Development Lifecycle
Publicado na CazVid - 17 de mai. de 2026