Chrissy

Medical Billing Specialist

Processed and submitted primary and secondary insurance claims accurately and within required timelines.. Maintained working knowledge of CMS, Medicare, Medicaid, and commercial insurance billing regulations and payer requirements.. Reviews and resolves claim errors, rejections, and denials, making necessary corrections and resubmitting claims as needed.. Generated and analyzed aging reports, conducted collection of follow-up calls, appeals, and documented accounts activity.. Identified bad debt and refund opportunities and completed write-off and refund requests.. Performed billing adjustments and month-end reconciliations.. Verified census information, financial eligibility, and authorizations in collaboration with internal teams.. Communicated professionally with insurance payers, facility representatives, and internal departments to resolve billing issues and outstanding claims.