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Tech Support
Currículo em vídeo
Tech Support , Black office & Cust service
I have experience in backoffice I was working with DELL & SONY and some other companies related with mortgage, insurance and reward cards Aldo I took calls as a customer service agent I have my own computer I would like to...
Contato
San Salvador, San Salvador, El Salvador
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Provided customer support through calls, assisting clients in various sectors including mortgage and insurance.
Technical SupportIntermediate
Offered technical assistance in back office and support functions for electronics and service providers.
Back Office OperationsAdvanced
Handled tasks related to dispatching, proof of purchases, and assistant roles in back office environments.
Multilingual CommunicationIntermediate
Communicated effectively in English and Spanish, supporting diverse customer needs.
Formação acadêmica
Col Suizo Salvadoreño / Academia Militar de El Salvador
University Evangélica de El salvador/ Universidad Jose Simeon Cañas
Resumo
Experienced in customer support, technical assistance, and back office processes across technology, banking, and service industries, fluent in English and Spanish.
Principais conquistas
- Gained experience working with companies like DELL and SONY in back office roles
- Handled customer calls and provided support in mortgage, insurance, and reward card sectors
- Currently working in bank mortgage servicing, demonstrating ongoing role progression
Experiência
F.O.L
American Embassy in El Salvador
2004 - 2006
Tech Support
DELL/Stream/Convergys Global
2009 - 2015
BackOffice
The Office Gurus
2015 - 2016
Back Office Agent Level II
Black-Hawk Solutions
2016 - 2018
Back Office Support & Technical Support
SONY
2020 - 2023
Virtual Assistance (Help Desk)
ASANA BPO
2023 - 2025
Doing E-mail follow up, Dispatch orders, Assisting in meetings, Gathering information for future clients
Habilidades
Customer ServiceTechnical SupportBack Office OperationsMultilingual Communication
Publicado na CazVid - 3 de jul. de 2025