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Recruitment Representative

Contato

Guadalajara, Jalisco, Mexico
Disponível na CazVid
Contato pela CazVid

Competências

Business DevelopmentExpert

Developed partnerships, negotiated deals, and expanded market reach through strategic networking and B2B sales.

Financial AdvisoryAdvanced

Advised clients on investments, retirement planning, and debt management, ensuring compliance and customer satisfaction.

NegotiationAdvanced

Negotiated payment plans and business agreements to maximize revenue growth and customer experience.

CRM & Data AnalysisIntermediate

Utilized CRM data for KPI performance, client retention, and cross-selling opportunities to enhance operational efficiency.

Customer Support & OperationsIntermediate

Handled audience surveys and client issue resolution with a focus on accuracy, trust-building, and operational adherence.

Formação acadêmica

Licenciatura
Universidad Anáhuac
Licenciatura
UNAM

Idiomas

SpanishNative
EnglishBilingual

Resumo

A versatile professional with extensive experience in business development, financial advisory, negotiation, and client relationship management. Skilled at forging strategic partnerships, managing financial portfolios, and enhancing operational performance across diverse industries including...

Principais conquistas

  • Built strategic partnerships and fostered B2B sales growth at Corporativo Plascencia, expanding business opportunities.
  • Managed financial collections, debt recovery, and account resolutions at BBVA / Citibanamex, reducing delinquency and ensuring compliance.
  • Conducted audience measurement surveys and improved respondent engagement at Tata Consultancy Services, increasing survey accuracy and completion rates.

Experiência

Recruitment Representative

Nielsen
Current

Bilingual Customer Support & Issue Resolution / Courier Operations

Tata Consultancy Services (Eddie Bauer)
Sep 2024 - May 2025

Conduct audience measurement surveys on entertainment habits with high accuracy., Increase acceptance and completion rates through strategic, customer-focused communication., Build trust, manage objections, and maximize respondent engagement., Strictly follow operational protocols, VPN security,...

Bilingual Collections & Payments Agent

Alorica Contact Services (Koalafi Campaign)
Jan 2024 - Aug 2024

Digital Financial Advisor & Retirement Planning

BBVA / Citibanamex
Mar 2021 - Aug 2023

Managed collections, payments, debt recovery, and account resolutions, working closely with customers to find practical and results-oriented solutions., Negotiated payment plans, processed financial transactions, and handled sensitive financial information under strict security and compliance...

Business Development & Strategic Partnerships

Corporativo Plascencia

Focus on building business connections by developing partnerships through executive networking and B2B sales., Identify and approach strategic partners, companies, and investors to support new business initiatives., Present corporate value propositions and business projects, helping facilitate...

Habilidades

Business DevelopmentFinancial AdvisoryNegotiationCRM & Data AnalysisCustomer Support & Operations
Publicado na CazVid - 17 de mai. de 2026
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