Catalina

Virtual Assistant – Mortgage Industry

Provide daily administrative and operational support to an Area Manager within the U.S. mortgage industry.. Assist with research, organization and preparation of mortgage loan program information and guidelines.. Support mortgage programs including FHA, DSCR, First-Time Home Buyers, Cash Offer and appraisal-related programs.. Prepare professional presentations, spreadsheets, tracking reports and internal documentation.. Coordinate and follow up on loan files, required documentation and outstanding items.. Communicate and coordinate with Loan Officers, processors, real estate professionals, clients and internal team members.. Assist with the preparation of mortgage marketing campaigns, promotional materials and communications.. Create email, SMS and social media marketing content for mortgage professionals and homebuyers.. Organize and maintain information related to loan programs, marketing campaigns and business operations.. Assist with Excel spreadsheets, data organization, tracking tables and reporting.. Manage multiple projects and deadlines while working independently in a fully remote environment.. Perform administrative tasks including email management, follow-ups, document organization and general executive support.. Research new mortgage programs and translate complex program information into clear, easy-to-use materials.