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Carlos

Insurance Specialist Agent

Currículo em vídeo

Insurance Specialist Agent
Tell me about yourself briefly

Contato

Colonia de Tequisquiapan, San Luis Potosí, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Provided exceptional customer service across insurance and hospitality sectors, resolving issues and ensuring client satisfaction.

Communication SkillsExpert

Effectively facilitated communication between students, parents, staff, and community members to support organizational goals.

Insurance Verification & AuthorizationAdvanced

Checked coverage details, validating insurance policies in a healthcare setting to maintain smooth patient appointments.

Team Leadership & DevelopmentAdvanced

Led teams of educators and managed staff development; created mentorship programs and performance metrics.

Microsoft Office SuiteExpert

Utilized Microsoft Office tools for daily administrative tasks, reports, and documentation across roles.

Formação acadêmica

Bachelors Degree
UASLP, Facultad de Economia
Completed 2001

Idiomas

SpanishBilingual

Resumo

Multi-skilled professional with over 10 years in insurance verification, customer service, educational administration, and team leadership, committed to delivering quality solutions and fostering organizational growth.

Principais conquistas

  • Verified and authorized insurance policies, ensuring seamless appointment validation and coverage approval
  • Developed student monitoring systems and facilitated communication to support academic success at SLP, Ave Culinaria
  • Led departmental performance improvements and succession planning as Principal at Vocablo, enhancing leadership continuity

Experiência

Insurance Specialist Agent

Skin and Cancer Institute

Verify and authorize insurance policies to continue the validation process when patients are getting their appointments., Consult several American insurance web pages as a provider to check coverages, amounts, time validation, co-payments, types of insurance, deductibles and out of pocket amounts.,...

Specialist Agent Representative

Waha SLP, Apple Leisure Group
2022 - AUG 2023 - TODAY

Create solutions of travel, hospitality and destinations services creating complete vacation experiences for customers., Find solutions through any issue that customers could find pre-travel, during and post traveling., Collect any payment like deposits, partials and full., Schedule Exclusive...

School Coordinator

SLP, Ave Culinaria Instituto Internacional
2021 - TODAY

Develop a system for monitoring students progress that allowed for early intervention and timely feedback., Facilitate communication between parents and teachers to ensure academic success., Develop and facilitate professional development workshops for faculty and staff to ensure quality...

Principal

SLP, Vocablo
2016 - 2021

Establish a set of performance metrics to measure and track departmental performance., Create and implement a succession planning program to ensure continuity of leadership., Lead a team of teachers to implement a successful student assessment program, resulting in improved student achievement.,...

Habilidades

Customer ServiceCommunication SkillsInsurance Verification & AuthorizationTeam Leadership & DevelopmentMicrosoft Office Suite
Publicado na CazVid - 17 de mai. de 2026
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