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Camilo

Supervisor o asesor comercial bilingue

Currículo em vídeo

Supervisor o asesor comercial bilingue

Tengo 15 años de experiencia en call center como ventas servicio al cliente retención.

Medellín, Antioquia, Colombia

Aberto a trabalho remoto

Disponível na CazVid

Customer ServiceExpert

Provided high-quality customer support and managed client relationships in a bilingual call center setting.

Sales and RetentionAdvanced

Handled sales and retention activities, maintaining client engagement and loyalty through effective communication.

Team SupervisionAdvanced

Supervised call center teams, overseeing daily operations, performance tracking, and staff training.

Training & DevelopmentIntermediate

Designed and delivered training programs to enhance team skills and service quality.

Back Office OperationsIntermediate

Managed back office functions supporting overall call center operations.

Experienced bilingual call center professional with 15 years in sales, customer service, retention, and team management.

Accumulated 15 years of comprehensive experience in call center roles including sales, customer service, retention, and back office.
Progressed from frontline roles to supervisory and floor management positions, demonstrating role advancement within the contact center environment.
Possesses extensive experience in training and coordinating teams to improve service delivery and operational efficiency.

Customer ServiceSales and RetentionTeam SupervisionTraining & DevelopmentBack Office Operations

Publicado na CazVid - 3 de jul. de 2025