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Arvid
Bilingual Customer service and collections
Currículo em vídeo
Bilingual Customer service and collections
I have over 10 years experience in customer service and collections. Also, I have more than 15 years in Hospitality Industry. I have been Head housekeeper, Housekeeping Supervisor, Maitre`D, Bar Manager. And, I have knowledge and experience in many other jobs.nnThroughout my career I won recognitions, and trained many employees in techniques to increase company’s image. I enjoy working with the public,
Contato
Bogota, Bogota D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided comprehensive customer support and solved diverse client issues in banking and hospitality sectors.
Collections ManagementAdvanced
Handled collections processes both from office and remote environments at Capital One Bank.
Hospitality OperationsAdvanced
Managed various hotel roles including supervision and team training to enhance service quality.
Team Leadership & TrainingAdvanced
Led and trained teams in customer-facing roles to improve service delivery and workplace efficiency.
Resumo
Experienced in customer service, collections, and hospitality management with over 10 years of diverse industry roles.
Principais conquistas
- Over 10 years of experience in customer service and collections, including work at Capital One Bank
- Held diverse roles in the hospitality industry including Head Housekeeper, Supervisor, Maitre'D, and Bar Manager
- Trained numerous employees to improve techniques and enhance company image
Habilidades
Customer ServiceCollections ManagementHospitality OperationsTeam Leadership & Training
Publicado na CazVid - 3 de jul. de 2025