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Arnoldo
Customer Service Supervisor with diverse leadership and cross-platform skills
Contato
San Salvador, San Salvador Department, El Salvador
Disponível na CazVid
Competências
Customer Service ManagementAvanzado
Led customer service teams ensuring effective communication and problem resolution.
Microsoft Office SuiteExperto
Utilized Word, Excel, and PowerPoint for documentation, reporting, and presentations.
Social Media MarketingIntermedio
Managed promotional activities using Facebook, Instagram, and Twitter.
Multiplatform SupportIntermedio
Provided customer support via electronic messaging services across Android, iOS, and web platforms.
Leadership & ResponsibleAvanzado
Demonstrated proactive supervision and responsible decision-making within teams.
Formação acadêmica
Degree in economics
Universidad Centroamericana "José Simeón Cañas"
Completed 2019
High School specialized in Graphic Design
Don Bosco School
Completed 2015
Advanced english level
Pro-Lingua Institute
Completed 2012
Resumo
Experienced professional with a solid background in customer service, team leadership, and multi-platform support, complemented by skills in marketing and financial management.
Principais conquistas
- Supervised customer service teams at Foundever El Salvador, enhancing service quality and team efficiency.
- Managed customer support operations at Joom, providing multi-channel assistance across platforms.
- Developed proficiency in marketing, financial accounting, and business management alongside technical support roles.
Experiência
Account Supervisor
Tech Americas
10/2024 - 09/2025
Customer Service Supervisor
Foundever El Salvador
12/2022 - 05/2024
Customer Service Rep.
Foundever El Salvador
09/2020 - 12/2022
Joom (Customer Support)
Atento El Salvador
06/2019 - 02/2020
Habilidades
Customer Service ManagementMicrosoft Office SuiteSocial Media MarketingMultiplatform SupportLeadership & Responsible
Publicado na CazVid - 17 de mai. de 2026