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Armando
Senior Loyalty Specialist
Contato
Managua, Managua Department, Nicaragua
Disponível na CazVid
Competências
Project ManagementAvanzado
Oversaw project planning, execution, and delivery in the IT sector.
Team LeadershipAvanzado
Led diverse teams of developers, analysts, and designers to achieve project goals.
Client CommunicationIntermedio
Maintained effective communication with clients to understand requirements and report progress.
Agile MethodologiesIntermedio
Applied Scrum and Kanban frameworks to improve team productivity.
Formação acadêmica
Technical Degree
Technical Degree in Graphic Design
Completed 2026
Degree
Industrial Engineering Degree
Completed 2027
Technical Degree
Technical Degree in Accounting
Completed 2018
Diploma
High school diploma
Completed 2011
Degree
Elementary School
Completed 2005
Resumo
A dedicated project manager with a decade of experience leading successful IT projects across various industries, specializing in team leadership, client relations, and process optimization.
Principais conquistas
- Led multiple cross-functional teams to deliver complex projects on time
- Streamlined project workflows, reducing delivery times by 15%
- Managed client relationships and secured repeat business
Experiência
Senior Loyalty Specialist
411 Locals
April 2025 - Jul. 2025
Medical Interpreter
Voyce
Jan. 2023 - Feb. 2025
OPI Medical Interpreter
Teleperformance
Nov. 2021 - May 2022
Customer Retention
Opticall BPO
Feb. 2021 - Oct 2021
Medical insurance Collections
Connect international
July 2020 - Jan. 2021
Telesales
Concentrix
Aug. 2018 - March 2019
Tech support
Concentrix
Feb. 2018 - Aug. 2018
Accounting Assistant
Prestamos e inversiones S,A (PRISA)
Feb 2016 - March 2017
Warehouse Assistant
Generic Phara S,A
Sept. 2014 - August 2015
Habilidades
Project ManagementTeam LeadershipClient CommunicationAgile Methodologies
Publicado na CazVid - 17 de mai. de 2026