Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Angie
Customer and Driver Support
Contato
Competências
Performed comprehensive data analysis to inform financial decision-making.
Created complex financial models and visual dashboards in Excel and Tableau.
Querying and managing large datasets to extract relevant financial insights.
Generated regular financial reports and improved reporting workflows.
Formação acadêmica
Resumo
Dedicated data analyst specializing in financial data with extensive experience in dashboard creation, reporting, and data management.
Principais conquistas
- Led the development of dashboards to monitor key financial metrics, improving data accessibility.
- Collaborated with cross-functional teams to streamline reporting processes, reducing turnaround time.
- Supported the implementation of a new data management system, enhancing data accuracy and integrity.
Experiência
Customer and Driver Support
Customer-Driver support on logistics services., Resolving contacts in Spanish and English, about problems present on route for driver and before or after delivery for customers by phone, chat, and emails., Guiding drivers with troubleshooting.
Cashier and Bartender
Cashier and Bartender/ Waitress
Concession Abuse Prevention Associate
Resolving contacts in Spanish and English, about problems present in their order by phone, chat and emails from Amazon.com, Amazon.ca and Amazon.mx., Analyze customers experience and responsible of making concession, making decision to prevent violations from Amazon policies., Effectively communicate final decisions.