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Ana
Bilingual Call/chat Representative
Contato
Santo Domingo, Nacional, Dominican Republic
Disponível na CazVid
Competências
SQLExpert
Utilized SQL for data extraction, manipulation, and analysis across multiple projects.
Data VisualizationAdvanced
Created interactive dashboards and reports using Tableau and Power BI.
Data ManagementAdvanced
Managed large datasets, ensured data integrity, and performed data cleaning for analysis.
PythonIntermediate
Used Python libraries like pandas and NumPy for data analysis and automation scripts.
Formação acadêmica
High School Diploma
San Francisco de Asis School
Completed Class of 2013
Resumo
Experienced data analyst skilled in transforming complex data into actionable insights.
Principais conquistas
- Developed and implemented analytics dashboards reducing report generation time by 30%
- Led data migration project successfully transferring over 10 million records
- Optimized data collection processes improving data accuracy and completeness
Experiência
BILINGUAL CALL/CHAT REPRESENTATIVE
CONCENTRIX
November, 2021 - September, 2022
Make orders, Modify accounts, Product Expert
OUTPLEX
April, 2021 - July, 2021
Book flights, Modify flights, Make orders, Modify accounts and approve prescriptions
OUTPLEX
May, 2023 - January, 2024
Habilidades
SQLData VisualizationData ManagementPython
Publicado na CazVid - 17 de mai. de 2026