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Allyssa
Case Manager (Temporary/Contract)
Contato
Competências
Demonstrated experience with Personal Injury Case Support.
Demonstrated experience with Medical Provider Coordination.
Demonstrated experience with Medical Records & Billing.
Demonstrated experience with Lien-Related Matters.
Demonstrated experience with Letters of Protection (LOPs).
Formação acadêmica
Resumo
Case Manager (Temporary/Contract) open to new opportunities
Experiência
Case Manager (Temporary/Contract)
Managed personal injury cases from intake through settlement, maintaining client communication, case updates, and organized follow-through across active matters.. Coordinated case timelines and tracked critical dates to help ensure deadlines were met accurately and consistently.. Connected clients with appropriate medical providers and coordinated provider communication related to treatment and case needs.. Obtained and organized medical records, billing information, and insurance payout details to support demand preparation and settlement evaluation.. Worked with lien-related matters and provider communications on clients’ behalf; developed practical familiarity with medical liens and Letters of Protection (LOPs).. Supported case resolution and firm marketing initiatives while balancing competing priorities in a deadline-driven legal environment.
Treatment & Financial Coordinator
Reviewed treatment plans, patient financial information, insurance benefits, and account details to explain costs and available payment options.. Verified benefits, worked through claim questions and appeals, and coordinated with insurance carriers to support accurate reimbursement and account resolution.. Partnered with third-party financing companies to obtain approvals and resolve financing issues for high-value treatment plans.. Communicated with patients, dental providers, insurers, and internal teams to clarify treatment, billing, coverage, and payment status.. Managed scheduling, collections, account follow-up, and documentation while maintaining service quality in a fast-paced, high-volume practice.
Lead Clinical Dental Manager
Supported a practice averaging $180,000–$200,000 in monthly revenue while coordinating clinical workflows, patient financial needs, and daily operations.. Reviewed insurance coverage, claims, denials, and account details; communicated with carriers and pursued appeals to resolve billing and reimbursement issues.. Presented treatment and financial options, explained coverage limitations and patient responsibility, and helped patients navigate complex payment decisions.. Built and maintained referral relationships with specialists and coordinated provider communication to support continuity of care.. Led team meetings and trained staff on patient communication, financing workflows, documentation, and consistent follow-up.
Patient Care Technician
Communicated with providers and care teams to support patient care planning and accurate updates in orthopedics and neurology units.. Supported pre- and post-operative care, carried out physician orders, performed phlebotomy, and assisted with ambulation and recovery.. Served as unit orienter, training new hires and confirming completion of required training.
Operations Manager
Managed high-volume daily operations, staffing, scheduling, marketing initiatives, and performance tracking.. Directed membership sales strategy and consistently worked toward monthly financial goals of $100,000.. Trained staff and monitored service standards, operational accuracy, and team performance.