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Alberto
Customer Service Representative
Contato
Tegucigalpa, Francisco Morazán Department, Honduras
Disponível na CazVid
Competências
Data AnalysisAvanzado
Proficient in analyzing complex datasets to extract meaningful insights for business strategies.
SQLIntermedio
Experienced in writing and optimizing queries for data extraction and manipulation.
ExcelAvanzado
Skilled in creating advanced spreadsheets, pivot tables, and macros for data processing.
Reporting and VisualizationIntermedio
Able to create dashboards and reports using tools like Tableau and Power BI to communicate insights.
Team CollaborationIntermedio
Worked within cross-functional teams to ensure data quality and support business objectives.
Formação acadêmica
Bachelor's degree
Universidad Jose Cecilio del Valle
Completed present
Bachelor of Science and Humanities
Escuela Gran Comision
2017
Resumo
Experienced Data Analyst skilled in financial data analysis, reporting, and visualization with a proven track record of supporting strategic decisions.
Principais conquistas
- Developed detailed financial analysis reports to support decision-making processes
- Streamlined data collection and reporting workflows, reducing report generation time by 20%
- Collaborated with cross-functional teams to improve data accuracy and integrity
Experiência
Customer Service Representative
Interactive Contact Center (ICC)
October 2023 - Present
Technical Support and Customer Service Specialist
24-7 Intouch
November 2021 - March 2022
Habilidades
Data AnalysisSQLExcelReporting and VisualizationTeam Collaboration
Publicado na CazVid - 17 de mai. de 2026