Este perfil está escrito em inglês
Operations Analyst
Demonstrated experience with Operations Leadership.
Demonstrated experience with Financial Reconciliation.
Demonstrated experience with Process Improvement.
Demonstrated experience with Data Analysis.
Demonstrated experience with Team Supervision.
Operations Analyst open to new opportunities
Manage multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.. Analyze and streamline operational processes to improve efficiency, accuracy, and productivity.. Implement workflow strategies and time-management practices to enhance team productivity.. Create customized reports and data visualizations to support informed decision-making.. Improve reconciliation efficiency through process enhancements and automation tools.. Ensure adherence to regulatory requirements and support internal and external audits with accurate documentation.. Streamline communication processes to strengthen collaboration between departments.
Supervised daily branch operations and ensured efficient, compliant service delivery.. Managed branch cash and cheque inventories and balanced ABM cash levels daily.. Ensured tellers remained within established cash limits and maintained cash-handling controls.. Supervised counting and verification of cash, cheques, and drafts to identify discrepancies.. Verified armored-car deposits, monitored vault balances, and maintained treasury documentation.. Prepared staff schedules, ordered cash supplies, and supported operational continuity.. Reviewed cheques for signatures, dates, amounts, endorsements, and required information.. Resolved customer-account discrepancies and reconciled the General Ledger.
Sold loan products and worked toward loan-production targets.. Generated leads, managed referrals, and maintained client relationships.. Explained loan terms, benefits, risks, and applicable regulations to applicants.. Evaluated credit history, debt-to-income ratios, appraisal information, and other financial data to support recommendations.. Ensured complete documentation was submitted to underwriting and maintained electronically.. Represented the bank at community events and hosted seminars.. Maintained knowledge of lending regulations, economic conditions, market rates, vendors, and competitors.
Reviewed legal documents for adherence to laws and court procedures.. Prepared summonses and balanced legal-fee spreadsheets.. Worked directly with bank attorneys and updated branches on court matters.. Distributed cheques to legal chambers following preparation of legal fees.. Appeared in court on behalf of the bank as required.
Handled customer inquiries regarding balances, transaction history, service charges, interest rates, and banking services.. Processed deposits, withdrawals, money orders, cashier’s cheques, and other transactions accurately and efficiently.. Prepared U.S. cheques and maintained professional customer interactions.. Identified customer needs, sales opportunities, and appropriate referrals for additional financial services.
Processed deposits, withdrawals, money orders, cashier’s cheques, and foreign-exchange transactions.. Answered customer inquiries and maintained accurate transaction records.. Identified sales opportunities and referred customers to appropriate financial-service partners.. Delivered professional, service-focused customer experiences.