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Busser/Runner (Server Assistant)
Busser/Runner (Server Assistant) open to new opportunities
Prepare for service everyday by checking sidework sheet: preparing our soy pots for each table on the floor, preparing food runner line for service, folding napkins to sustain our plate setups, putting out water pitchers for service, and helping remove/organize different sections of the restaurant for buy-outs/big parties.. Attending every pre-shift meeting to understand our staff notes (what we need to do more off) and understanding what’s on and off the menu, and learning which section you are assigned to that evening.. Keeping the gueridon’s (busser station) stocked with glasses, plates, soy dishes, rocks (chopstick holder), chopsticks, napkins, and silverware.. Getting waters for the guest by verbal or non-verbal gestures by the server.. Checking barista to run sake, waters, coffee and tea’s for tables in the entire restaurant.. Plate changing after every course so the flavors from the previous dish don’t cross over.. Being able to clear tables at a time by neatly/efficiently stacking plates, silverware, and others without needing to come back, while my partner/server assist with the next steps.. Understanding the next-steps and priorities: to yama (clear) a table that gets up for the next guest. Bringing in old soy pots and replacing them with new soy pots for guests. Wiping the table while the next person (or myself) grabs the set up for the table and align it correctly. For a bigger table to ask the hosts the number of guest for the next booking. Coming back and either adding more chairs/bigger table to accommodate or remove chairs/settings to get back to a smaller version. Also understanding that a Manager’s Request always comes first.. Develop great verbal and non-verbal communication among other bussers/servers for table maintenance.. Being able to service A-List/High Profile guests with a bit more elevated service and privacy from other open sections.. Having efficient floor vision of every table and always bussing from the ground up.. Running food from hot kitchen and sushi bar, leaving it at the center of the table and describing the dish very well executed and timely.. Checking for allergies: note the allergy on the ticket, confirm with the chef that the dish was prepared accordingly, see which seat number has/doesn’t have the allergy, dropping it off while deeply specifying who it’s for.. Assisting the chef’s with bigger dishes by grabbing the plate set ups for them to assemble it accordingly.. Being able to move around the restaurant with intent, speed, and efficient performance without interrupting the guest, or getting into their way.
Clean tables, polish all silverware, glasses, utensils and set all tables for dinner service.. Keep busser stations in each section stocked with plates, glasses, ramekins and utensils rolled.. Keep busser stations inside the restaurant stocked with ice water ready to go, and cart to transport dirty dishes to the kitchen.. Make sure all heat lamps are turned on and running well before service.. Greet each table with warm welcoming, and deliver water while server is on their way.. Pre-bust throughout each guests course to keep them clean for the next round.. Clean and reset tables immediately after guests are finished and leave.. Alert hostess that the tables in the section are ready.. Keep track of the list of running the cart to the kitchen to not miss your turn to hold back other bussers.. Restock and polish plates, glasses, ramekins and utensils to be rolled throughout the night.. Always check in with server to see what they make need for each guest.. Complete end of the night side work by either washing the cart, taking out trash or linen.. Can also serve as a drink runner, being able to take multiple drinks at a time and read to the guest the exact drink detail before dropping off.. Also have experience with hosting, giving our guests a warm welcoming as we prepare them to be seated.
During opens, set up register for the day.. Fill the pastry case with fresh pastries that are delivered every morning.. Brew all teas needed for the day.. Open all umbrellas for tables outside and wipe them down.. Greet our guests with a warm welcome and assist them with anything needed. (If it was someone’s first time, we can give them a free cookie for their consideration.). Turn on espresso machines and fill them with espresso beans.. Turn on milk dispensaries and refill all milk.. Grab all syrup bottles needed for the day.. Fill in mini ice case with ice, matcha, whip cream, soy and coconut milks, cream tops, and chai. Anything needed for the shift.. Restock milk, syrups, espresso beans, matcha, cream tops throughout the day, and anything the bar needs.. Run plates of food and drinks to our guest dinning in.. Restock water stations, bar stations with cups, napkins, straws, and lids.. Using a measuring cup for milks to make sure all lattes are perfectly constructed.. Making ice, and hot drinks well done with efficiency.. Adjusting to certain requests, making sure our guests get their wishes fulfilled.. Follow the tab to the best to of our abilities and remake drinks when a guest is dissatisfied.. Clear plates and excess trash of tables for our next guests.. Submit checklists every hour to be consistent on keeping the café clean.. During closing, clean out pastry case, wipe down register and space.. Get the pastry oven, and coffee makers cleaned.. Grabbed all the unused espresso beans out of the machine and put into separate cambro.. Clean out the machine and get all the equipment used for it washed.. Put any excess milks into separate cambro and containers before taking down milk dispensary to get cleaned.. Clean the barista area, and restock with syrups ready to go for openers.. Sweep and mop floors of the whole lobby and the barista and register area.. Clean all tables outside, and put umbrellas down.. Cover all outside couches with it’s cover.. Submit all checklists before leaving.
Keep table cloths clean, and utensils rolled and stocked to reset tables.. Welcome our guests, and assist the server with anything they need.. Serve as a food runner, when needed.. Buss tables and switch it to clean tablecloth’s and utensils.. Make sure all dishes/utensils get washed and restocked.
Keep tables cleaned, and reset.. Make sure all plates and utensils are cleaned and restocked.. Taking out trash, sweeping and mopping making sure all areas are clean.. Taking dishes, and glasses to the back to make sure their washed.. Make sure all guest are welcome and assist servers with anything.