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Zamora

UK Global BPO Agent

Contacto

San José, San José, Costa Rica
Disponible en CazVid
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Competencias

Project ManagementAvanzado

Overseeing project planning, execution, and completion within scope and budget.

Budgeting & Cost ControlIntermedio

Developing project budgets and monitoring expenses to stay within financial plans.

Team LeadershipIntermedio

Leading interdisciplinary teams and coordinating tasks to achieve project goals.

SchedulingIntermedio

Creating and managing project timelines to ensure on-time delivery.

Safety ComplianceIntermedio

Implementing safety standards and protocols on construction sites.

Educación

Bachelor's degree
Universidad Hispanoamericana
Completed Pending

Resumen

Skilled project manager with a decade of experience overseeing construction projects, managing teams, and optimizing processes.

Logros Clave

  • Led multiple large-scale construction projects from inception to completion.
  • Managed teams of up to 50 personnel across various projects, ensuring timely delivery.
  • Developed and implemented project schedules and budgets, improving efficiency.

Experiencia

UK Global BPO Agent

DHL Express
September 2021 - May 2025

Monitor shipment data movement through the network in accordance to Global SOP and compliance., Identify discrepancies within paperwork and follow exception guidelines., Follow up on pending shipment information and work on solving different AS400 system errors.

Netherlands Imports Agent

DHL Express
September 2021 - Octubre 2024

Ensure data shipment data is captured accurately and timely for meeting required customs and regulatory requirements., Categorize and validate customs documentation for the Netherlands to ensure compliance with standardized regulations.

Contract Commercial Manager

IBM Costa Rica
November 2013 - Octubre 2020

Effectively manage the profit and loss and balance sheet for assigned stakeholders based on contract lifecycle., Conduct and lead transitions and financial meetings., Forecast analysis and review with stakeholders.

Project Management Assistant

IBM Costa Rica
November 2013 - August 2017

Review and analyze labor cost, forecast, Analytics Reports with financial information, labor, expenses, travel cost., Trust Advisor of Project Manager, Financial Analyst and Delivery Executives., Closely work with AP and AR on invoice reconciliation and cash application.

Habilidades

Project ManagementBudgeting & Cost ControlTeam LeadershipSchedulingSafety Compliance
Publicado en CazVid - 17 may 2026
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