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YVONNE

Contacto

Republic of Kenya, KE
Disponible en CazVid
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Competencias

Transaction Coordination SupportExpert

Demonstrated experience with Transaction Coordination Support.

Legal Documentation ReviewExpert

Demonstrated experience with Legal Documentation Review.

Contract HandlingExpert

Demonstrated experience with Contract Handling.

US Client CommunicationExpert

Demonstrated experience with US Client Communication.

Appointment SchedulingExpert

Demonstrated experience with Appointment Scheduling.

Educacion

Architecture
Jomo Kenyatta University
Completed 2019
Sign Language
Kenya Institute of Special Education
2022 - 2023

Idiomas

English
Swahili
Sign Language

Resumen

Professional profile

Experiencia

Customer Service Agent (Remote – US Market)

Metro by T-Mobile

Engaged in virtual customer service for US-based clients through phones and online platforms. Resolved customer inquiries regarding accounts, services, and billing. Documented consumer interactions/ updates of cases accurately within company systems. Adhered to structured work flows, scripts, and compliance rules. Upholding high levels of professionalism, clarity, and customer satisfaction

Virtual Assistant & Operations Support

Zhufu Creations
Nov 2023 - Jan 2025

Managed Calendars, Schedules, & Administration Remotely. Organized and maintained digital files and documentation. Participated in internal coordination and follow-up meetings with team members and clients. Ensured that all tasks are completed within stipulated time and quality parameters. Aided with customer communication and information handling

Administrative and Project Coordination Support

Aknotela Advertising Agency

Organized internal business operations through documentation, tracking, and coordination. Maintained records, ensured timely completion of deliverables. Networked with other team members to facilitate project execution. Managed several tasks at the same time while completing the deadlines

Virtual Assistant – Operations & Admin Support

Independent/Contract Work
Jan 2019 - Jan 2020

Offering remote administrative as well as operational assistance to businesses/teams. Managed digital documentation, records, and internal tracking systems. Handling scheduled appointments, follow-up tasks, and organized business workflows. Interacted with clients and other stakeholders professionally through emails and calls. Assured accuracy, confidentiality, and timeliness in undertaking assigned tasks. Able to quickly learn and adapt to new technology tools and systems

Virtual Assistant and Junior Architect

DICOM Construction

Created and handled documentation for structured projects. Approvals, Timelines, and Deliverables Tracking. Information flow between teams and vendors

Habilidades

Transaction Coordination SupportLegal Documentation ReviewContract HandlingUS Client CommunicationAppointment Scheduling
Publicado en CazVid - 9 sept 2026
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