Experienced in telemarketing, administrative support, and team leadership with fluency in English and Spanish. Proven ability to engage clients and manage communication channels effectively.
Utilized bilingual skills to effectively communicate with clients and team members in English and Spanish.
Engaged in selling strategies, telemarketing campaigns, and client engagement activities over several years.
Handled client inquiries and issues, providing solutions and support in fast-paced environments.
Managed electronic correspondence, client documentation, and team coordination tasks.
Supervised and coordinated team efforts in telemarketing and customer service settings.