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Victor
Customer Service & Technical Support Specialist with 4 years experience
Video resume
Virtual Assistant
Hi there! I'm Victor, a Customer Service Representative with a passion for delivering top-notch support. During this time, I've honed my bilingual communication skills, handling everything from billing to app troubleshooting.nnAnd before that, I was a Senior Technical Support Advocate at Concentrix, providing end-to-end support for a renowned computer brand. From post-sale service management to detailed case notes, I've got the tech support game dowm.
Contacto
Rivas, Rivas, Nicaragua
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Handled customer inquiries and provided support in a bilingual environment, improving client satisfaction.
Technical SupportAdvanced
Resolved technical issues related to computers and applications, including troubleshooting and case note documentation.
Remote WorkIntermediate
Experienced in managing customer and technical support remotely for over four years.
Communication SkillsExpert
Performed bilingual communication effectively in customer service and technical support roles.
Resumen
Experienced bilingual professional with four years of remote support roles, adept at customer service and technical troubleshooting.
Logros Clave
- Provided bilingual customer support, handling billing and app troubleshooting
- Delivered end-to-end technical support for a renowned computer brand, including post-sale service management
- Accumulated four years of remote work experience in customer service and technical support roles
Habilidades
Customer ServiceTechnical SupportRemote WorkCommunication Skills
Publicado en CazVid - 3 jul 2025